Privacy Policy for Gumara Hearth
At Gumara Hearth, accessible from our online platform, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Gumara Hearth and how we use it. We are committed to protecting your personal data in accordance with applicable Australian and international data protection laws, including the GDPR where relevant.
Information We Collect
We collect various types of information in connection with the services provided by Gumara Hearth, including interactive cooking classes, culinary skill workshops, recipe development tutorials, personalized cooking coaching, live chef Q&A sessions, and seasonal Australian ingredient sourcing guides.
- Personal Identifiable Information: This includes information you voluntarily provide to us when you register for an account, subscribe to our services, participate in our classes, or contact us. Examples include your name, email address, postal address (for delivery of materials if applicable), and payment information.
- Usage Data: We automatically collect information on how our services are accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookies and Tracking Technologies Data: We use cookies and similar tracking technologies to track the activity on our services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
How We Use Your Information
Gumara Hearth uses the collected data for various purposes, consistent with the nature of our online education and culinary arts services:
- To provide and maintain our services, including facilitating access to classes and workshops.
- To notify you about changes to our services.
- To allow you to participate in interactive features of our services when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our services.
- To monitor the usage of our services.
- To detect, prevent and address technical issues.
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
Legal Basis for Processing Personal Data Under GDPR
If you are from the European Economic Area (EEA), Gumara Hearth's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it:
- Gumara Hearth needs to perform a contract with you.
- You have given Gumara Hearth permission to do so.
- The processing is in our legitimate interests and it is not overridden by your rights.
- To comply with the law.
Disclosure of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there. Gumara Hearth will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information. We may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation.
- To protect and defend the rights or property of Gumara Hearth.
- To prevent or investigate possible wrongdoing in connection with our services.
- To protect the personal safety of users of our services or the public.
- To protect against legal liability.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may employ third party companies and individuals to facilitate our services ("Service Providers"), to provide the services on our behalf, to perform service-related services or to assist us in analyzing how our services are used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links to Other Sites
Our services may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children's Privacy
Our services do not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Gumara Hearth aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where Gumara Hearth relied on your consent to process your personal information.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By mail:
- Gumara Hearth
- 315 Banksia Grove Road, Suite 7
- Brisbane, QLD 4000
- Australia